Case Study:

BC Wheelchair Basketball

Problem

BC Wheelchair Basketball Society (BCWBS) is a resource constrainted non-profit that faces the daily challenge of managing communications with many stakeholder groups ranging from athletes to volunteers. This task is time-intensive and takes away from the value-added responsbilitlies such as increasing donations and furthering the awareness of the overall program.

Solution

Veratta worked with BCWBS team to find ways of utilizing web technologies to reduce the amount of time allocated to frequent communications. To achieve this goal Veratta:

• Worked with internal teams to understand their needs and workflows
• Developed a strategy for organizing and deploying content and communications
• Designed and developed BCWBS's next generation web site
• Integrated the website with a content management system and allowed for easy maintenance

Results

BC Wheelchair Basketball has seen a significant decrease in the amount of phone calls and internal communiations that need to take place to plan and orchestrate events and also ensure athletes, coaches, officials, and volunteers are aware of events and responsbilities. This has allowed BCWBS to allocated their time on tasks that add value and help the organization in achieving it's goal of creating “recreation, participation, competition, and excellence” for disabled athletes.

“...I was impressed with the amount of time Veratta devoted to reviewing our orgranizational structure and understanding our needs... this understanding paired with the creative design elements resulted in a website which caters to our membership.”

–Carrie Linegar, Executive Director, BCWBS

Services

• Strategy and Insight
• Web Design
• Web Application Development

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